Publications

TurnerLegal Regulatory Consulting & Compliance (Pty) Ltd. Reg. No: 2013/110067/07
Good legislation doesn't necessarily deliver good service

Mail & Guardian - Good legislation doesn't necessarily deliver good service

The problem is many municipalities lack skilled managers able to comply with the law without detracting from service delivery. Having the right legal framework in place is a vital first step in creating a state that delivers effective services to its citizens, and can be held to account for its failures. But, as the experience of the past 20 years demonstrates, good laws do not lead inevitably to good service delivery.

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